Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, placing orders, or creating an account, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

2. Account Registration

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must provide accurate and complete information during registration
• We reserve the right to suspend or terminate accounts that violate our terms

3. Products and Pricing

• All product descriptions and images are provided for reference only
• Actual products may vary slightly from images due to photography and display settings
• Prices are in Pakistani Rupees (PKR) and are subject to change without notice
• We reserve the right to correct any pricing errors
• Product availability is subject to change

4. Orders and Payment

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order for any reason
• Payment must be made in full before or upon delivery
• We accept Cash on Delivery, Bank Transfer, and mobile wallet payments
• You agree to provide valid payment information

5. Shipping and Delivery

• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by courier services or external factors
• Risk of loss passes to you upon delivery
• You must inspect products upon delivery and report any damage immediately
• Shipping charges are non-refundable unless the item is defective or incorrect

6. Returns and Refunds

• Returns are accepted within 7 days of delivery
• Items must be unused, in original packaging, with all tags attached
• Certain categories (innerwear, customized items) are non-returnable
• Refunds will be processed within 5-7 business days after receiving the returned item
• We reserve the right to refuse returns that do not meet our criteria

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of MohsinMarkaz and is protected by copyright and other intellectual property laws. You may not:

• Copy, reproduce, or distribute any content without permission
• Use our trademarks or brand elements without authorization
• Modify, create derivative works, or reverse engineer any content

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Submit false or misleading information
• Interfere with the website's operation or security
• Attempt to gain unauthorized access to any part of the website
• Use automated systems or software to extract data from the website
• Submit reviews or content that is fraudulent, defamatory, or inappropriate

9. Limitation of Liability

To the fullest extent permitted by law, MohsinMarkaz shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from use or inability to use our services
• Actions of third parties, including courier services

Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold MohsinMarkaz harmless from any claims, damages, losses, or expenses arising from your use of the website, violation of these terms, or infringement of any third-party rights.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Lahore, Pakistan.

13. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: info@mohsinmarkaz.com
• Phone: +92 300 1234567
• Address: Lahore, Pakistan